These General Terms and Conditions of Sale (GTCS) govern the subscription, payment and cancellation procedures for subscriptions offered by Vinogeo. By taking out a subscription, the user unreservedly accepts the following conditions.
1. Purpose of the General Terms and Conditions
The purpose of these terms and conditions is to define the conditions of sale of the vineyard mapping subscription services offered by Vinogeo, and are applicable to all users who have taken out a subscription.
2. Service overview
Vinogeo offers monthly and annual subscriptions giving access to specialized vineyard mapping. Each subscription is accessible via a personal, non-transferable user account.
3. Subscriptions and rates
- Subscription types: Vinogeo offers both monthly and annual subscriptions. Details of the services included and current rates are given on the site’s subscription page.
- Prices: Prices are quoted in euros, inclusive of all taxes. Vinogeo reserves the right to modify prices, but users will be notified of any changes before their next renewal.
4. Ordering and subscription
- Creating an account: To take out a subscription, the user must create an account on the Vinogeo website and provide accurate and complete information.
- Order validation: Validation of the subscription constitutes firm acceptance of the GCS. An order confirmation is sent to the user by e-mail.
5. Payment
- Payment methods: Subscription payments are processed via Stripe, a secure service provider.
- Billing terms: The subscription fee is debited at the beginning of each subscription period (monthly or annual), according to the frequency chosen at the time of subscription.
- Automatic renewal: Subscriptions are automatically renewed at the end of each period, unless terminated by the user.
6. Right of withdrawal and cancellation
- Right of withdrawal: For annual subscriptions, users have a period of 14 days from the date of subscription to exercise their right of withdrawal, provided that the services have not been fully consumed.
- Cancellation: Users may cancel their subscription at any time from their account. Cancellation takes effect at the end of the current subscription period, and no refund will be made for the period already paid.
7. Access to services and interruptions
Vinogeo endeavours to ensure uninterrupted access to the services, but cannot be held responsible for temporary malfunctions or interruptions due to maintenance operations, technical problems or any other external factor.
8. Liability
Vinogeo declines all responsibility in the event of loss or unavailability of services due to external events or events beyond its control. The information provided by Vinogeo on the map is for guidance only and may be subject to change.
9. Personal data protection
Personal information collected during the subscription process is treated in accordance with Vinogeo’s Privacy Policy. Data is used solely for subscription management and billing purposes.
10. Modification of the GTC
Vinogeo reserves the right to modify these GTC at any time. Any modification will be communicated to users via the e-mail address provided at the time of subscription. In the event of modification, users will be required to accept the new GTC in order to continue using the services.
11. Applicable law and jurisdiction
These terms and conditions are governed by French law. In the event of a dispute, the parties agree to seek an amicable solution. Failing this, the dispute will be referred to the competent jurisdiction.
12. Contact and support
For any questions relating to the T&Cs or requests for support, users may contact Vinogeo at the following e-mail address: contact@vinogeo.fr